- Please have your receipt available for order changes and cancellations. All changes and cancellations must occur one business day in advance to allow for processing. Any orders cancelled may incur a cancellation fee, as terms and conditions apply.
- Please note all changes to your order must occur at least one business day in advance to allow for processing, as terms and conditions apply. There is an additional charge for keeping the container longer than designated in your order.
- The contractor highly recommends that the customer protect any surface where the roll-off is going to be placed with a 4’ x 8’ sheet of plywood. Customer affirms that any right-of-way provided by customer (disclosed in delivery questions) for the roll-off container is sufficient to bear the weight of all contractors’ equipment and vehicles required to perform the contracted service. The customer assumes all liabilities for damages to private driving surfaces, pavement or road surfaces and entire container placement site. The contractor shall not be responsible for any damages to any private driving surface, pavement or accompanying subsurface of any route associated to perform the service that was contracted.
- Please check with your local municipality. Permits may be required.
- It is recommended that you provide space to accommodate double the amount of the width and height of the container to assure adequate height and space clearance. Please refer to the container dimensions described in the product details. If you need additional assistance, please contact Customer Service.
- Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. Material must be level at the top of the container; nothing can be sticking out of the top. Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer as agreed to in the terms and conditions.
- No heavy material (ex. concrete, bricks and tile), dirt, demo bricks, hazardous waste, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. Material must be level at the top of the container; nothing can be sticking out of the top. Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer as agreed to in the terms and conditions.
Placing an Order
- All online orders must occur at least one business day in advance to allow for processing, as terms and conditions apply. Please note that there is no guaranteed delivery time, so if a container is needed first thing in the morning, delivery should be scheduled for the day prior.
- You can order online 24 hours a day, however, all online orders must occur at least one business day in advance to allow for processing, as terms and conditions apply.
- Yes, you can have additional hauls with your order. Please note you will be charged the full initial quoted amount for a second time for an additional haul.
- Please note trip charges will incur a supplementary cost of $150 per visit from the initial quote.
- It is not necessary to have someone onsite for delivery or removal of the container. However, please be as specific as possible when answering the delivery questions, as the driver will use their best judgment and place the container in the safest accessible area when delivering the container. If an onsite contact is not available for delivery, you will be responsible for all charges involved with relocation of the dumpster should it be necessary. For removal; customer agrees to provide unobstructed access to the equipment on the scheduled pick-up day; if equipment is inaccessible customer is subject to additional pick-up charges, as terms and conditions apply.
- Yes, if your tonnage goes over the included tons quoted in your order you will be charged additional costs.
Account/Payment
- There are multiple benefits to creating a user account with dumpster.com. Some are that you will have instant access to previous orders, you can save your credit card on file, and you can edit details to your order; all with the click of a button.
- Simply go to the “Create Account” link in the top right hand corner of the site. You will be directed to fill out a form that will then set up your account. Upon completion you will receive a welcome confirmation email with your custom user name and password.
- Click on the login button and you will see the “forgot password” link to click. This will ask for your email address and you will receive a temporary password to your email address. Upon receipt, you can then login with your temporary password. At that time you should then update your password on the account setting page.
- To log off, go to the top right hand corner and click on the “logout” link.
- Unfortunately, at this time you can not link an existing order to your user account. Only orders that are made after login can be stored in your dumpster.com user account.
- Waste Management accepts the following credit cards: American Express, MasterCard, Visa, and Discover.
- The price includes a one-time delivery and pick-up for selected container size along with standard disposal, fuel, and taxes.
- Simply fill out the promotion code field on the billing page and the discount will be applied on the verify page.
- Promotion Code discount shall be applied to the base rate of your order and is calculated into your final bill.
Source: www.wm.com
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